Frequently Asked Questions

FAQ Page

1. Getting Started

Q: What is Stiky?
Stiky is a customizable streetwear brand featuring Velcro-lined products and interchangeable patches.

Q: What makes Stiky different?
Our gear is a blank canvas. You don’t wear someone else’s logo — you design your own statement.

Q: Where should I start?
Grab a Stiky hat or hoodie and a few patches. Stick them on, peel them off, and remix your look anytime.

2. Shipping & Delivery

Q: How fast do you ship?
Orders ship within 24–48 hours.

Q: Do you offer free shipping?
Yes — shipping is free when you order 1–2 patches.

Q: Can I get express shipping?
Not yet, but it’s coming soon. Follow us for updates.

3. Returns & Refunds

Q: What’s your return policy?
Returns are accepted within 15 days of delivery for unused items.

Q: How do I request a return?
Email stikystatements@gmail.com with your order number and issue.

Q: Who pays return shipping?
The customer is responsible for return shipping costs.

4. Product Info

Q: Can I use my Stiky Patches on non-Stiky products?
No — patches are designed to stick only to Stiky gear.

Q: Are the patches washable?
Yes — just remove them before washing your gear.

Q: Can I create my own patch?
Yes — we offer custom patch design. Email us to get started.